Why Epicured?

Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products and healthcare services nationwide. Our evidence-based approach brings together the best of the clinical, culinary, and technology worlds to help people eat better, feel better, and live better one meal at a time.

By joining Epicured’s Technology team, you’ll help power the data infrastructure that supports Medicaid programs, clinical services, life sciences initiatives, and direct-to-consumer operations — enabling better decisions, better outcomes, and scalable growth.

Role Overview

Epicured is seeking a Data Engineer I to support data ingestion, reporting, and analytics across multiple business lines. Reporting to the SVP of Software Engineering, this role will focus on building and maintaining reliable reporting pipelines, supporting business requests, and managing data from a growing ecosystem of healthcare, operational, and e-commerce systems.

This position is ideal for a self-starter with strong SQL skills who is comfortable working with evolving requirements, healthcare-adjacent data, and modern data platforms such as Microsoft Fabric and Power BI.

Key Responsibilities

• Build, maintain, and support reports across all Epicured business lines using Power BI, exports, and Microsoft Fabric.

• Ingest and integrate new data sources, including SQL Server, operational systems, and external data exchanges.

• Support reporting and analytics requests across Clinical & Life Sciences, Section 1115 Medicaid Waiver programs, Health Information Exchanges (e.g., Healthix), and Self-Pay e-commerce operations.

• Handle HIPAA-sensitive data, ensuring proper governance, access control, and compliance standards are maintained.

• Manage Shopify and other e-commerce data requests for Epicured’s Self-Pay division.

• Keep reporting environments organized, documented, and operational while prioritizing incoming requests.

• Operate and help scale Epicured’s Microsoft Fabric environment, contributing to platform strategy and best practices.

• Partner with stakeholders to clarify ambiguous requirements and translate business questions into data solutions.

Qualifications

• 3+ years of experience in data engineering, analytics, or business intelligence roles.

• Strong SQL skills with experience working in relational databases.

• Experience with Azure, Microsoft Fabric, Power BI, or similar modern data platforms.

• Strong proficiency in Excel / Google Sheets.

• Ability to work independently and manage multiple priorities in a fast-growing environment.

• Experience working with healthcare or HIPAA-adjacent data, including exposure to health information exchanges.

• Familiarity with ETL / ELT pipelines and data modeling best practices.

• Experience integrating operational, financial, logistics, and clinical datasets.

Preferred Qualifications

• Experience with C#.

• Python experience is a plus.

• Healthcare or life sciences background.

• Experience supporting analytics for Medicaid, payer, or regulated environments.

Compensation & Benefits

• Salary Range: $115,000–$130,000 annually, commensurate with experience

• Benefits include:

• 401(k)

• Health, Dental, and Vision insurance

• Unlimited Paid Time Off (PTO)

• Opportunity to grow with Epicured’s expanding data and technology organization

Equal Employment Opportunity

Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law.

Why Epicured?

Epicured is on a mission to combat and prevent chronic disease by translating scientific research into high-quality food products and nutrition services for patients nationwide. Our evidence-based approach brings together the best of the clinical, culinary, and healthcare worlds to help people eat better, feel better, and live better—one meal at a time.

By joining Epicured’s Medicaid & PACE team, you will play a direct role in expanding access to nutrition counseling and medically supportive food services for underserved populations across New York State.

Role Overview

Epicured is seeking Registered Dietitians to support our growing Medicaid and PACE programs, including services delivered under New York’s Section 1115 Waiver. Reporting to the Chief Product Officer, this role focuses on delivering high-quality nutrition assessments, counseling, and care planning for Medicaid beneficiaries enrolled in Epicured’s nutrition counseling and meal support services.

This position is ideal for clinicians who are mission-driven, patient-centered, and experienced (or eager to grow) in Medicaid or community health settings.

Key Responsibilities

• Conduct nutrition assessments for Medicaid beneficiaries referred for 3.1 (nutrition counseling) and 3.2 (meal box) services.

• Manage and follow up on existing Medicaid referrals, ensuring timely engagement and documentation.

• Provide individualized nutrition counseling, education, and care planning tailored to patient needs, goals, and social determinants of health.

• Deliver ad-hoc nutrition planning and consultation based on patient-specific clinical and lifestyle needs.

• Document patient interactions, assessments, and outcomes accurately within Epicured’s systems.

• Collaborate with internal teams, screening navigators, and program partners to support patient engagement and continuity of care.

• Support program goals related to patient volume, engagement, and outcomes tracking.

Qualifications

• Licensed Registered Dietitian (RD) credential.

• Credentialed and authorized to practice in New York State.

• Up to date on all continuing education requirements per New York State regulations.

• Strong clinical judgment and patient counseling skills.

• Ability to manage caseloads independently in a fast-paced, evolving program environment.

Preferred Qualifications

• Prior experience working with Medicaid populations or Medicaid-funded programs.

• Familiarity with social determinants of health and community-based nutrition resources.

• Bilingual or multilingual capabilities (Spanish, French, Hindi, Mandarin/Cantonese, Hebrew, or other languages a plus).

• Experience working within Section 1115 Waiver or similar value-based care programs.

Compensation & Benefits

• Pay Rate: 55,000-75,000; commensurate with experience

• Benefits include:

• 401(k)

• Health, Dental, and Vision insurance

• Unlimited Paid Time Off (PTO)

• Employee meal discounts

• Growth opportunities within Epicured’s Clinical Team

Equal Employment Opportunity

Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law.

Why Epicured?

Epicured is on a mission to help people eat better, feel better, and live better through the healing power of food. We translate evidence-based nutrition into medically tailored meals that support patients, partners, and communities nationwide — from direct-to-consumer customers to enterprise healthcare, Medicaid, and sports nutrition programs.

As we scale nationally, procurement is a mission-critical function. This role sits at the center of our culinary, production, fulfillment, and inventory ecosystems, ensuring our kitchens and facilities remain stocked, efficient, cost-conscious, and ready to serve tens of thousands of meals each week.

Role Overview

Epicured is seeking an experienced Procurement Manager to lead high-volume food and packaging purchasing across our operations. This role owns millions of dollars in monthly spend, manages hundreds of SKUs, and partners closely with culinary leadership, production supervisors, fulfillment teams, and inventory/receiving across multiple facilities.

The ideal candidate is highly analytical, operationally sharp, relationship-driven, and comfortable operating in a fast-paced food production environment with real scale and complexity.

Key Responsibilities

Procurement & Purchasing Leadership (Primary Focus)

• Own daily purchasing operations, with approximately 80% food ingredients and 20% packaging and supplies.

• Manage weekly ordering of 500+ food ingredients (fresh, frozen, and dry).

• Oversee weekly purchasing in multi-million-dollar monthly spend.

• Procure packaging for:

• Medically tailored ready-to-eat meals

• Pantry items

• E-commerce and Amazon fulfillment

• Enterprise and institutional partners (elder care, sports nutrition, clinical trials)

• Medicaid member meal and pantry programs

• Purchase corrugated boxes, ice packs, containers, labels, and shipping materials supporting 10,000+ meals shipped weekly.

• Manage fulfillment, factory, and office supplies (25+ SKUs weekly including tape, labels, paper, ink, and operational consumables).

Vendor Management & Sourcing

• Build, maintain, and manage 25+ active vendor relationships across food and packaging categories.

• Communicate daily with vendors regarding:

• Product specifications

• Pricing and MOQs

• Lead times and delivery schedules

• Shortages, substitutions, and quality issues

• Track and report on vendor accuracy, reliability, and performance.

• Source new vendors and negotiate pricing and terms to improve cost efficiency while maintaining quality.

• Proactively establish new supplier relationships to support growth, redundancy, and innovation.

Cross-Functional Collaboration

• Partner closely with:

• Culinary leadership (Executive Chef, Kitchen Managers) to ensure accurate ingredient restocking for menus and rotations.

• Production & Fulfillment teams, collaborating with 10+ supervisors to align purchasing with production schedules.

• Inventory & Receiving teams in Glen Cove and Staten Island to coordinate deliveries, shortages, and usage tracking.

• Communicate shortages, delivery timing, and substitutions clearly and proactively to all stakeholders.

Data, Reporting & Systems

• Maintain highly accurate procurement, pricing, and inventory records using advanced Excel dashboards.

• Track ingredient costs, pricing trends, MOQs, lead times, substitutions, and usage patterns.

• Utilize advanced Excel functions including:

• VLOOKUP / XLOOKUP

• Pivot tables

• Forecasting formulas

• Conditional formatting

• Inventory and cost dashboards

• Support audit checks and procurement controls.

• Assist with the implementation and adoption of a new ERP system.

• Maintain organized digital and physical documentation (Dropbox and on-site records).

Qualifications

• 3+ years of experience in food procurement within:

• Meal production companies

• Catering or commissary kitchens

• Institutional foodservice (healthcare, education, etc.)

• Meal kit or CPG businesses

• Hands-on experience managing high-volume purchasing (20K+ units/month) for both food and custom packaging.

• Strong familiarity with major food distributors (e.g., Baldor, Driscoll Foods, Chefs’ Warehouse, Sysco, US Foods).

• Deep knowledge of food storage specifications, shelf life, seasonality, and substitutions.

• Advanced Excel proficiency (VLOOKUP/XLOOKUP, pivots, forecasting, dashboards).

• Exceptionally organized, proactive, and detail-oriented.

• Strong verbal and written communication skills.

• Relationship-driven and collaborative; comfortable working cross-functionally in a production environment.

• Ability to manage multiple priorities, SKUs, and stakeholders simultaneously.

Preferred Qualifications

• Experience with ChefMod or similar procurement platforms.

• Experience with SQL, Power Query, or basic VBA/macros.

• Experience supporting ERP implementations.

• Bilingual in Spanish (preferred, not required).

Compensation & Benefits

• Salary Range: $100,000–$115,000

• Benefits include:

• 401(k)

• Health, Dental, and Vision insurance

• Unlimited Paid Time Off (PTO)

Equal Employment Opportunity

Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law.

How to Apply

Apply via job board or email your resume to careers@getepicured.com.

Why Epicured?

Epicured is on a mission to combat and prevent chronic disease by translating evidence-based nutrition into medically tailored food solutions for patients nationwide. We operate at the intersection of healthcare, food, and technology — supporting individuals through direct-to-consumer offerings, enterprise partnerships, and Medicaid-supported programs.

By joining our Customer Experience team, you will play a critical leadership role in helping patients access medically tailored meals, navigate care pathways, and remain engaged in programs that improve long-term health outcomes.

Role Overview

Epicured is seeking an Associate Director, Social Care & Member Experience to lead and scale our healthcare contact Call Center operations. This role will oversee a growing team of Social Care Coordinators, Social Care Navigators, and Team Leads while managing the operational systems, reporting, and workflows that support member engagement and program enrollment.

This position is responsible for contact center leadership, performance analytics, and operational oversight across patient intake, member navigation, and billing-related workflows. The Associate Director will partner closely with senior leadership to improve operational performance, strengthen member experience, and identify opportunities to optimize revenue and program utilization.

The ideal candidate brings experience leading healthcare call centers, social care programs, or patient access teams, and is comfortable managing both people operations and revenue-supporting workflows such as eligibility verification, billing coordination, or program enrollment processes.

Key Responsibilities

Contact Center Leadership & Team Management

• Lead and develop Epicured’s Social Care and Member Experience team, including Social Care Coordinators, Patient Screener Navigators, and Team Leads.

• Oversee a team currently consisting of approximately 18 employees, scaling to 25+ within the next six months.

• Provide coaching, performance management, and operational oversight to ensure consistent, empathetic, and compliant member interactions.

• Establish team performance standards and ensure adherence to service-level expectations, call quality, and member satisfaction metrics.

Member Experience & Patient Navigation Operations

• Oversee workflows supporting member intake, patient navigation, referral coordination, and program enrollment.

• Ensure teams provide high-quality support to members navigating Epicured programs through Medicaid partnerships, enterprise programs, and direct-to-consumer channels.

• Improve the overall member journey by identifying operational gaps, removing friction points, and implementing scalable processes.

Performance Metrics & Reporting

• Monitor and analyze key operational metrics including:

• Conversion rates

• Retention rates

• Referral activity

• Engagement and utilization trends

• Leverage EMS reports, Epicured’s internal patient management portal, and Epicore (newly launched system) to track performance and outcomes.

• Identify gaps, inefficiencies, and untracked revenue opportunities; develop strategies to monetize and optimize these areas.

• Prepare PowerPoint presentations and performance summaries for weekly leadership and stakeholder meetings.

Billing & Revenue Cycle Collaboration

• Oversee operational processes tied to member eligibility, program enrollment, and billing coordination to ensure accurate documentation and efficient workflows.

• Collaborate with internal finance, billing, and operations teams to support revenue-generating activities tied to program participation and member onboarding.

• Identify opportunities to capture previously untracked revenue streams or improve operational efficiency across billing-related processes.

• Ensure the contact center team maintains proper documentation and compliance standards that support billing accuracy and audit readiness.

Systems & Contact Center Oversight

• Oversee daily usage and performance within Five9, Epicured’s virtual contact center platform.

• Conduct audits and quality reviews of call activity, adherence, and member experience.

• Use system insights to inform coaching, performance reviews, and operational improvements.

• Ensure workflows align across Epicore, EMS, and contact center systems.

Cross-Functional & Strategic Collaboration

• Partner closely with the SVP of Customer Experience on strategic initiatives, team scaling, and operational planning.

• Collaborate with internal stakeholders to align social care operations with revenue, referral, and patient engagement goals.

• Support continuous improvement initiatives tied to member experience, compliance, and business outcomes.

Qualifications

• 4+ years of experience in customer experience, healthcare contact center operations, or patient access environments

• 2+ years of team leadership or people management experience

• Experience working in a HIPAA-compliant healthcare organization

• Experience supporting or collaborating with billing, eligibility verification, revenue cycle, or healthcare program enrollment workflows

• Strong proficiency with Excel and Google Workspace (Sheets, Docs, Slides)

• Experience using contact center software platforms (e.g., Five9 or similar)

• Strong analytical and operational problem-solving skills

• Excellent communication, leadership, and organizational abilities

• Ability to lead teams in a fast-growing operational environment

Preferred Qualifications

• Experience working with Medicaid populations or social care programs

• Experience leading healthcare call centers, patient access teams, community-based health services

• Bilingual Spanish preferred

• Experience working with patient navigation, referral management, or healthcare program enrollment workflows

• Experience working within a high-growth or scaling organization

Compensation & Benefits

• Salary Range: $85,000-105,000, commensurate with experience

• Benefits include:

• 401(k)

• Health, Dental, and Vision insurance

• Unlimited Paid Time Off (PTO)

• Discount on meals

Equal Employment Opportunity

Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law.

How to Apply

Apply via Epicured’s careers page or through our Applicant Tracking System. Please submit your resume for consideration.

Why Epicured?

Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products for patients nationwide. Our evidence-based approach brings the best of the clinical and culinary worlds together to help people eat better, feel better, and live better one meal at a time.

Role Overview

The Assistant Financial Controller role will play a key role in strengthening the company’s financial infrastructure, driving process improvements, and ensuring accurate, timely financial reporting. This position is ideal for a hands-on accounting professional who thrives in a dynamic, scaling environment and enjoys building efficient systems that support growth.

You’ll partner closely with senior leadership across Finance, IT, and Operations to implement new systems, enhance internal controls, and improve financial visibility through data-driven insights.

Key Responsibilities

• Scope and implement a new ERP system, leveraging automation tools to improve reporting accuracy, timeliness, and efficiency across departments.

• Lead month-end and year-end closings, including preparation and review of journal entries, reconciliations, and monthly financial statements in accordance with GAAP.

• Design and maintain robust accounting policies, internal controls, and process documentation to strengthen compliance and streamline workflows. Ensure systems and processes are scalable to support company growth and new business lines.

• Partner with senior leadership to coordinate the annual financial review, ensuring full audit readiness and adherence to accounting standards.

• Oversee the implementation and integration of a new payroll system with ERP and HR platforms.

• Collaborate with department heads to provide financial insights and recommendations to support decision-making (e.g., cost control, pricing, and capital investment initiatives).

• Partner with IT, FP&A, and Operations to enhance data visibility, analytics, and forecasting capabilities that support strategic planning.

• Build management dashboards and establish financial KPIs to help leadership monitor financial health, performance trends, and operational efficiency.

Qualifications

• 5–10 years of progressive accounting experience, including supervisory or managerial responsibilities.

• Bachelor’s degree in Accounting  (CPA preferred but not required).

• Proven experience implementing or managing an ERP system.

• Strong knowledge of GAAP and accounting best practices.

• Exceptional analytical, organizational, and communication skills.

• Ability to work on-site at the Glen Cove headquarters at least four days per week.

Preferred Qualifications

• Experience in a scaling or high-growth organization, ideally within a startup or multi-entity environment.

• Prior experience with Sage Intacct and QuickBooks Online.

• Advanced proficiency in Excel and financial data analysis tools.

• Self-starter with a proactive approach and ability to thrive with minimal supervision in a collaborative team setting.

Compensation & Benefits

• Salary Range: $125,000 annually

• Benefits include:

• Health, Dental, and Vision Insurance

• 401(k) Paid Time Off (PTO)

• Flexible hybrid work environment

• Opportunity for advancement as Epicured scales its finance and technology infrastructure

Equal Employment Opportunity

Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law.

How to Apply

Apply via Epicured’s careers page or via job board. If you have any questions please email careers@getepicured.com with the subject line “Assistant Financial Controller.”

Why Epicured?

Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products for patients nationwide. Our evidence-based approach brings together the best of the clinical and culinary worlds to help people eat better, feel better, and live better one meal at a time.

By joining our Finance team, you’ll support meaningful work at the intersection of food, healthcare, and operations — ensuring the accuracy, integrity, and scalability of Epicured’s financial systems as we continue to grow.

Role Overview

Epicured is seeking a Staff Accountant to support daily accounting operations, month-end close activities, and financial process improvements. Tthis role will ensure accurate financial reporting, timely reconciliations, and adherence to Epicured’s accounting standards.

This position is ideal for someone detail-oriented and analytical, with strong organizational skills and a passion for improving processes and building a reliable financial foundation.

Key Responsibilities

• Manage invoicing, accounts receivable, and customer collections.

• Oversee vendor payments and accounts payable processing.

• Perform daily accounting tasks, including general ledger maintenance and balance sheet reconciliations.

• Monitor customer accounts for variances, irregularities, or non-payments.

• Support month-end and year-end close activities, ensuring compliance with GAAP.

• Prepare and post journal entries; analyze account reconciliations and resolve discrepancies.

• Assist with financial reporting system updates, process documentation, and workflow improvements.

• Ensure adherence to internal controls and participate in ad-hoc projects and cross-functional initiatives.

Qualifications

• Bachelor’s degree in Accounting, Finance, or a related field.

• 3+ years of hands-on accounting experience.

• Strong understanding of accounting principles and US GAAP.

• Proficient in Microsoft Excel and comfortable working with large data sets.

• Extremely organized, detail-oriented, and thorough; able to manage multiple deadlines.

• Strong communication skills and ability to collaborate across Finance, Operations, and Leadership.

Preferred Qualifications

• Experience with QuickBooks Online, ERP systems, or accounting software.

• Background in a high-growth or operationally complex environment.

• Interest in process automation and system improvements.

Compensation & Benefits

• Salary Range: $75,000

• Benefits include:

• 401(k)Health, Dental, and Vision insurance

• Unlimited Paid Time Off (PTO)

• Opportunities for growth within Epicured’s expanding Finance team

Equal Employment Opportunity

Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law.

How to Apply

Apply via job board or email your resume to careers@getepicured.com with the subject line “Staff Accountant – Glen Cove.”

Why Epicured?

Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products for patients nationwide. Our evidence-based approach brings the best of the clinical and culinary worlds together to help people eat better, feel better, and live better one meal at a time.

By joining our team, you’ll contribute to meaningful initiatives at the intersection of food, healthcare, and technology — helping to improve access, reduce complexity, and directly impact the lives of people managing chronic health conditions.

This role reports directly to our Senior Vice President of Customer Experience and is a critical part of Epicured’s New York Medicaid Section 1115 Waiver program, supporting Medicaid members through screening, navigation, and connection to eligible services.

Role Overview

Epicured is seeking Social Care Navigators (Fully Remote) to support our expanding New York Medicaid Section 1115 Waiver initiative. This program is designed to improve health outcomes, expand equitable access to care, and reduce health disparities by helping Medicaid members receive support for health-related social needs (HRSN) and qualifying nutrition-related services.

In this role, you will conduct outreach and screening with Medicaid members telephonically to assess eligibility for Epicured services and help navigate members to internal and external resources they qualify for. You will use designated contact center and program platforms to accurately document screening outcomes, referrals, and next steps.

This position is ideal for someone who is highly organized, compassionate, tech-savvy, comfortable in a high-volume call environment, and motivated by supporting members with complex needs.

Key Responsibilities

• Conduct high-volume outreach and screening for Medicaid members under the NY Section 1115 Waiver, including assessing eligibility and identifying appropriate next steps

• Utilize a virtual contact center platform (Five9) to manage inbound/outbound member interactions and meet daily activity expectations

• Complete member screening workflows and navigate eligible members to Epicured nutrition services and other internal/external support resources

• Document screening outcomes, member eligibility status, outreach attempts, case notes, and referral outcomes accurately within required technology platforms

• Support members by providing clear and accurate information related to services they may qualify for and how to access them

• Collaborate with internal teams and/or program partners to ensure smooth handoffs and follow-through for members with complex needs

• Maintain high attention to detail, confidentiality (HIPAA), and adherence to established workflows and compliance standards

• Attend scheduled trainings, meetings, and performance check-ins as required

• Perform additional duties as assigned in support of program operations and member success

Qualifications

• High School Diploma, HSE, or GED required
  

• Experience with high-volume outbound calls, member outreach, customer service, patient intake, or call center environments

• Working knowledge of Medicaid, healthcare benefits, and/or social care services (preferred)

• Familiarity with community resources and social service programs to support members with health-related social needs (preferred)

• Ability to work collaboratively in a team environment while also managing independent workflows

• Proficiency in operating computer software and comfort using technology platforms for documentation and tracking

Schedule Requirement:

• Ability to work 9:00 AM – 6:00 PM EST, Monday – Saturday (specific schedule assigned based on coverage needs)

Preferred Qualifications

• Healthcare, patient screening, member services, care coordination, navigation, or community-based program experience

• Experience supporting members with complex needs through structured screening and referral processes

• Multilingual candidates strongly encouraged to apply, including: Spanish, French, Hindi, Georgian, Mandarin Chinese, Korean

• Familiarity with Social Care Network (SCN) platforms or workflows (highly preferred)

Compensation & Benefits

• Salary Range: $20–$22/hour, commensurate with experience

• Benefits include:

• 401(k)

• Health, Dental, and Vision insurance

• Meal discounts

Equal Employment Opportunity

Epicured is pro: ud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law.

How to Apply

Apply via job board, should you have any questions please email careers@getepicured.com.

Why Epicured?

Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products for patients nationwide. Our evidence-based approach brings the best of the clinical and culinary worlds together to help people eat better, feel better, and live better one meal at a time.

By joining our team, you’ll be at the forefront of the sports and performance nutrition space, bringing Epicured’s chef-crafted, dietitian-approved meals and programs to professional teams, academies, and elite athletes.

Role Overview

Epicured is seeking a Sales Account Executive to lead business development and sales efforts within professional and elite sports organizations. Reporting to our Chief Strategy & Revenue Officer, this role will focus on building relationships, sales pipeline, and revenue across the professional sports leagues, developmental academies, and other athletic programs that prioritize nutrition as a cornerstone of performance.

This position is ideal for a self-starter with strong industry relationships, business acumen, and a passion for health, performance, and food innovation.

Key Responsibilities

• Market Epicured’s sports and performance nutrition products and services to professional and elite athletic organizations.

• Build and manage a strong sales pipeline across sports teams, academies, and health/performance partnerships.

• Develop and execute strategies to grow institutional and team-based accounts, from prospecting through closing.

• Collaborate with Marketing, Culinary, and Nutrition teams to tailor offerings and presentations for athletic partners.

• Develop sales marketing materials and presentations.

• Represent Epicured at industry events, conferences, and partner meetings as the brand ambassador for performance nutrition.

• Track and report sales metrics, forecasts, and partnership activity in Epicured’s CRM and reporting systems.

Qualifications

• Bachelor’s degree required.

• 4–5 years of professional experience, ideally in sales, partnerships, or business development.

• Knowledge of the sports industry and familiarity with professional and collegiate athletic structures.

• Excellent communication and presentation skills; confident in pitching to senior leadership and partnership teams.

• Self-motivated and able to work independently in a hybrid environment.

Preferred Qualifications

• Prior experience working within professional sports teams, academies, or sponsorship departments.

• Proficiency in Spanish is a plus.

• Passion for health, nutrition, or food-as-medicine innovation.

Compensation & Benefits

• Salary Range: $75,000–$100,000 annually (commensurate with experience; performance bonus and/or commission available)

• Benefits include:

• Health, Dental, and Vision Insurance

• 401(k) 

• Paid Time Off (PTO)

• Travel and industry event opportunities

• Dynamic growth environment with cross-functional exposure to healthcare, culinary, and wellness sectors

Equal Employment Opportunity

Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law.

How to Apply

Apply via job board and if you have any questions please email careers@getepicured.com.

Why Epicured?

Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products for patients nationwide. Our evidence-based approach brings the best of the clinical and culinary worlds together to help people eat better, feel better, and live better one meal at a time.

By joining our team, you’ll be at the forefront of the sports and performance nutrition space, bringing Epicured’s chef-crafted, dietitian-approved meals and programs to professional teams, academies, and elite athletes.

Role Overview

Epicured is seeking an Enterprise Partnerships – Sports & Performance Nutrition professional to drive business development and partnership growth across professional and elite sports organizations. Reporting to our Chief Strategy & Revenue Officer, this role will focus on building relationships, sales pipeline, and revenue across the professional sports leagues, developmental academies, and other athletic programs that prioritize nutrition as a cornerstone of performance.

This position is ideal for a self-starter with strong industry relationships, business acumen, and a passion for health, performance, and food innovation.

Key Responsibilities

• Market Epicured’s sports and performance nutrition products and services to professional and elite athletic organizations.

• Build and manage a strong sales pipeline across sports teams, academies, and health/performance partnerships.

• Develop and execute strategies to grow institutional and team-based accounts, from prospecting through closing.

• Collaborate with Marketing, Culinary, and Nutrition teams to tailor offerings and presentations for athletic partners.

• Develop sales marketing materials and presentations.

• Represent Epicured at industry events, conferences, and partner meetings as the brand ambassador for performance nutrition.

• Track and report sales metrics, forecasts, and partnership activity in Epicured’s CRM and reporting systems.

Qualifications

• Bachelor’s degree required.

• 4–5 years of professional experience, ideally in sales, partnerships, or business development.

• Knowledge of the sports industry and familiarity with professional and collegiate athletic structures.

• Excellent communication and presentation skills; confident in pitching to senior leadership and partnership teams.

• Self-motivated and able to work independently in a hybrid environment.

Preferred Qualifications

• Prior experience working within professional sports teams, academies, or sponsorship departments.

• Proficiency in Spanish is a plus.

• Passion for health, nutrition, or food-as-medicine innovation.

Compensation & Benefits

• Salary Range: $75,000–$100,000 annually (commensurate with experience; performance bonus and/or commission available)

• Benefits include:

• Health, Dental, and Vision Insurance

• 401(k) 

• Paid Time Off (PTO)

• Travel and industry event opportunities

• Dynamic growth environment with cross-functional exposure to healthcare, culinary, and wellness sectors

Equal Employment Opportunity

Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law.

How to Apply

Apply via job board and if you have any questions please email careers@getepicured.com.

Why Epicured?

Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products for patients nationwide. Our evidence-based approach brings the best of the clinical and culinary worlds together to help people eat better, feel better, and live better one meal at a time.

By joining our team, you’ll contribute to meaningful initiatives at the intersection of food, healthcare, and technology — helping to improve access, reduce complexity, and directly impact the lives of people managing chronic health conditions.

Role Overview

Epicured is seeking a People Operations Specialist (Payroll & Bookkeeping) to support the daily operations of our Human Resources and Finance teams. Reporting to the VP of Human Resources, this role will provide hands-on payroll support, bookkeeping assistance, reporting, and administrative coordination across People and FP&A functions.

This position is ideal for a highly organized, Excel-savvy self-starter who thrives in a fast-paced environment and enjoys working across both HR and finance operations.

Key Responsibilities

• Support weekly payroll administration, timekeeping reconciliation, and payroll reporting

• Assist with payroll data preparation, audits, and documentation management

• Maintain organized digital and physical filing systems across HR, operations, and accounting records

• Build and maintain weekly/monthly HR dashboards (headcount, onboarding metrics, time tracking, etc.)

• Assist with expense management and travel software tracking

• Support bookkeeping and clerical accounting functions in partnership with Finance

• Provide administrative support to HR and FP&A, including reporting and document preparation

• Assist with onboarding logistics (workspace setup, access credentials, documentation tracking)

• Manage HR inbox inquiries and administrative follow-ups

• Track internal forms, compliance documentation, and employee records

Qualifications

• 2+ years of experience in payroll, HR operations, bookkeeping, or administrative finance support

• Strong Excel proficiency (pivot tables, formulas, reporting, data manipulation)

• Experience with accounting software and/or HRIS systems

• Familiarity with payroll systems and timekeeping processes

• Highly organized with strong attention to detail

• Ability to manage sensitive and confidential information

• Strong written and verbal communication skills

• Self-starter mindset with ability to prioritize independently

Preferred Qualifications

• Bilingual (Spanish preferred)

• Experience working in a healthcare, food production, or high-growth environment

• Familiarity with task management, scheduling tools, or ticket systems

• Experience supporting cross-functional HR and Finance teams

Compensation & Benefits

• Hourly Rate: $23–$30 per hour, commensurate with experience (Non-Exempt; eligible for overtime)

• Benefits include:

• Health, Dental, and Vision insurance (80% employer-paid premiums for employee, family, & spouse)

• 401(k)

• Epicured Meal Discounts

• Dynamic and collaborative growth environment

• Exposure to both HR leadership and financial operations

Equal Employment Opportunity

Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law.

How to Apply

Apply via job board, if you have any questions please email careers@getepicured.com.

Why Epicured?

Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products for patients nationwide. Our evidence-based approach brings the best of the clinical and culinary worlds together to help people eat better, feel better, and live better — one meal at a time.

By joining Epicured, you’ll support data-driven commercial decisions at the intersection of healthcare, food, and growth strategy, gaining hands-on exposure to enterprise sales, partnerships, pricing, and market expansion

Role Overview

Epicured is seeking an Analyst, Commercial Research & Analytics to support our commercial strategy through research, analytics, and performance insights. This role will partner closely with the Chief Revenue & Strategy Officer and senior commercial leaders to support sales strategy, commercial marketing, pricing analysis, and market intelligence.

This is a hands-on analytical role ideal for an early-career professional who is strong in Excel, curious about markets, and interested in how data informs real commercial decisions.

Key Responsibilities

Commercial Analytics & Strategy Support

• Support enterprise sales and commercial strategy initiatives through data analysis and research

• Assist with revenue modeling, pricing analysis, and market sizing exercises

• Build and maintain analytical models to support forecasting, pipeline analysis, and growth planning

Market Research & Competitive Intelligence

• Conduct market and competitive research on products, services, customers, and peer organizations

• Track industry trends, customer segments, and emerging opportunities

• Synthesize research findings into clear insights and recommendations

Data Analysis & Reporting

• Perform data mining across internal and external data sources

• Build and maintain Excel-based trackers, models, and analytical tools

• Support development of dashboards and recurring commercial reporting

Executive & Stakeholder Communication

• Assist in preparing executive-ready PowerPoint presentations and materials

• Translate analytical outputs into concise narratives for senior stakeholders

• Support ad hoc analytical requests from commercial and leadership teams

Qualifications

• 0–3 years of relevant experience in analytics, research, strategy, consulting, finance, or related fields

• Bachelor’s degree required

• Strong proficiency in Excel (formulas, data analysis, structured modeling)

• Comfort working with data sets, identifying patterns, and drawing conclusions

• Strong written and verbal communication skills

• High attention to detail and ability to manage multiple priorities

Preferred Qualifications

• Exposure to commercial analytics, pricing analysis, or market research

• Knowledge of the health insurance market, provider systems, or healthcare reimbursement

• Understanding of population health or HEOR (Health Economics & Outcomes Research)

• Experience creating PowerPoint presentations for senior audiences

Compensation & Benefits

• Salary Range: $55,000 – $65,000, commensurate with experience

• Benefits include:

• 401(k)

• Health, Dental, and Vision insurance

• Unlimited Paid Time Off (PTO)

• Epicured Meal Discounts

Equal Employment Opportunity

Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law.

How to Apply

Apply via job board. Please email careers@getepicured.com if you have any questions, thank you.

Why Epicured?

Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products for patients nationwide. Our evidence-based approach brings the best of the clinical and culinary worlds together to help people eat better, feel better, and live better — one meal at a time.

By joining Epicured, you’ll operate at the intersection of healthcare, food, and commercial strategy, helping scale data-driven decision-making across sales, partnerships, pricing, and go-to-market efforts that directly impact patients, members, and enterprise clients nationwide.

Role Overview

Epicured is seeking a Vice President, Commercial Research & Analytics to support and elevate our commercial strategy through rigorous research, analytics, and market intelligence. This role will partner closely with the Chief Revenue & Strategy Officer to inform sales strategy, commercial marketing, pricing, and partnership development through data-driven insights.

This is a hands-on, analytical leadership role ideal for someone who excels at turning complex data into clear, actionable insights and executive-ready narratives. The successful candidate will combine strong analytical depth with business acumen and comfort working across sales, marketing, finance, and leadership teams.

Key Responsibilities

Commercial Strategy & Analytics

• Support enterprise sales, commercial marketing, and growth strategy through quantitative and qualitative research

• Develop analytical models and frameworks to evaluate revenue opportunities, pricing strategies, and market expansion

• Build and maintain advanced Excel models to support forecasting, scenario analysis, and commercial decision-making

Market Research & Competitive Intelligence

• Conduct ongoing market and competitive research across products, services, and peer organizations

• Analyze industry trends, customer segments, and emerging opportunities within healthcare, food-as-medicine, and enterprise nutrition

• Translate market findings into strategic recommendations for senior leadership

Data Analysis & Executive Communication

• Perform data mining and analysis across internal and external data sources

• Create executive-ready PowerPoint presentations, dashboards, and reporting materials

• Clearly communicate insights, risks, and opportunities to senior leadership and cross-functional stakeholders

Cross-Functional Collaboration

• Partner closely with Sales, Commercial Marketing, Finance, Product, and Leadership teams

• Support development of commercial narratives for enterprise clients, partners, and strategic initiatives

• Act as a thought partner to senior leaders on data-backed strategy and long-term planning

Qualifications

• 5+ years of relevant experience in commercial analytics, strategy, consulting, market research, or related fields

• Advanced proficiency in Excel (financial modeling, spreadsheet modeling, data analysis)

• Strong experience with market research, competitive analysis, and business intelligence

• Proven ability to synthesize complex data into clear, compelling insights

• Excellent written and verbal communication skills, including executive-level presentation experience

• High attention to detail with the ability to manage multiple workstreams simultaneously

Preferred Qualifications

• Knowledge of the health insurance market, provider systems, or healthcare reimbursement models

• Familiarity with healthcare legal, regulatory, and financial environments

• Background or exposure to population health, HEOR (Health Economics & Outcomes Research), or value-based care

• Experience working in healthcare, life sciences, food-as-medicine, or adjacent regulated industries

Compensation & Benefits

• Salary Range: $110,000 – $130,000, commensurate with experience

• Benefits include:

• 401(k)Health, Dental, and Vision insurance

• Paid Time Off (PTO)

• Meal Discounts

Equal Employment Opportunity

Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law.

How to Apply

Apply via job board. Please email careers@getepicured.com if you have any questions, thank you.

Why Epicured?

Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products and nutrition services for patients nationwide. Our evidence-based approach brings together the best of the clinical, culinary, and technology worlds to help people eat better, feel better, and live better one meal at a time.

By joining Epicured’s Technology team, you’ll play a critical role in helping scale systems, workflows, and tools that support operations, healthcare programs, and enterprise partnerships across the organization.

Role Overview

Epicured is seeking a Project Manager / Business Analyst to partner with business stakeholders and the IT team to translate operational needs into well-defined projects, requirements, and execution plans. Reporting to the CTO, this role will support cross-functional initiatives by managing timelines, documentation, and communication while helping Epicured scale its technology and operational infrastructure.

This position is ideal for someone who is highly organized, detail-oriented, and comfortable operating at the intersection of business, operations, and technology.

Key Responsibilities

• Facilitate regular project updates, walkthroughs, and alignment sessions with business owners and stakeholders.

• Manage and mentor one direct report within the Project Management team.

• Serve as a central point of coordination for communication and requests across the IT team.

• Partner with business users to deeply understand workflows, pain points, and operational processes.

• Translate business needs into clear functional and technical requirements.

• Recommend and implement tools to manage workflows as Epicured scales (project management, timeline, and feature-tracking tools).

• Manage project timelines, dependencies, risks, and deliverables across multiple initiatives.

• Coordinate across technology, operations, and external partners to ensure alignment and execution.

• Support user acceptance testing (UAT), rollout planning, and post-launch follow-ups.

• Maintain clear, organized project documentation and communication artifacts.

Qualifications

• 4+ years of experience in project management, business analysis, or hybrid PM/BA roles.

• Strong familiarity with project management software, including Jira and other ticketing or workflow tools.

• Experience working within software development lifecycles.

• Proven ability to work effectively with both technical teams and business stakeholders.

• Excellent written and verbal communication skills; strong documentation discipline.

• Exceptional attention to detail and ability to manage multiple priorities simultaneously.

• Comfortable working in a fast-paced, evolving environment.

• Willingness to be partially on-site in Glen Cove, NY.

Preferred Qualifications

• Experience within the healthcare industry or regulated environments.

• Familiarity with operational systems, enterprise platforms, or data-driven workflows.

• Background supporting cross-functional teams in scaling organizations.

Compensation & Benefits

• Salary Range: $80,000–$90,000 annually, commensurate with experience

• Benefits include:

• 401(k)

• Health, Dental, and Vision insurance

• Unlimited Paid Time Off (PTO)

• Opportunity to grow within Epicured’s Technology and Operations leadership track

Equal Employment Opportunity

Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law.

Why Epicured?

Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products for patients nationwide. Our evidence-based approach brings the best of the clinical and culinary worlds together to help people eat better, feel better, and live better one meal at a time.

By joining our team, you’ll contribute to meaningful initiatives at the intersection of food, healthcare, and technology — helping to improve access, reduce complexity, and directly impact the lives of people managing chronic health conditions.

This role reports directly to our Senior Vice President of Customer Experience and is a critical part of Epicured’s New York Medicaid Section 1115 Waiver program, supporting Medicaid members through screening, navigation, and connection to eligible services.

Role Overview

Epicured is seeking Social Care Navigators (Hybrid) to support our expanding New York Medicaid Section 1115 Waiver initiative. This program is designed to improve health outcomes, expand equitable access to care, and reduce health disparities by helping Medicaid members receive support for health-related social needs (HRSN) and qualifying nutrition-related services.

In this role, you will conduct outreach and screening with Medicaid members telephonically to assess eligibility for Epicured services and help navigate members to internal and external resources they qualify for. You will use designated contact center and program platforms to accurately document screening outcomes, referrals, and next steps.

This position is ideal for someone who is highly organized, compassionate, tech-savvy, comfortable in a high-volume call environment, and motivated by supporting members with complex needs.

Key Responsibilities

• Manage inbound and outbound member communications within a virtual Five9 contact center environment (phone and email) in accordance with service level and quality standards

• Conduct member outreach and engagement following referral intake to support connection to services

• Assist with scheduling and coordination of non-clinical assessments and follow-ups

• Navigate members to medically tailored nutrition services and other HRSN-related supports

• Facilitate referrals to internal programs and external community-based organizations (CBOs) and SCN partners

• Support closed-loop referral processes, including tracking status, follow-up, and confirming service linkage

• Maintain accurate, timely, and compliant documentation within the SCN platform and internal systems

• Provide member support for general inquiries, program participation, and service navigation

• Adhere to all applicable Medicaid, HIPAA, and NYS DOH privacy and documentation requirements

Qualifications

• High school diploma required; Associate’s preferred

• 3-5  years of experience in customer service, call center operations, social services, or care navigation

• Experience working in a virtual contact center environment (Five9 preferred)

• Familiarity with NYS Medicaid programs, Social Care Networks (SCNs), and HRSN concepts preferred

• Strong communication and engagement skills with a member-focused approach

• Ability to manage high-volume interactions in a structured, compliance-driven environment

• Bilingual (English/Spanish) preferred

Schedule Requirement:

• Ability to work 9:00 AM – 6:00 PM EST, Monday – Saturday (specific schedule assigned based on coverage needs)

Preferred Qualifications

• Healthcare, patient screening, member services, care coordination, navigation, or community-based program experience

• Experience supporting members with complex needs through structured screening and referral processes

• Multilingual candidates strongly encouraged to apply, including: Spanish, French, Hindi, Georgian, Mandarin Chinese, Korean

• Familiarity with Social Care Network (SCN) platforms or workflows (highly preferred)

Compensation & Benefits

• Salary Range: $20–$22/hour, commensurate with experience

• Benefits include:

• 401(k)

• Health, Dental, and Vision insurance

• Meal discounts

Equal Employment Opportunity

Epicured is pro: ud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law.

How to Apply

Apply via job board, should you have any questions please email careers@getepicured.com.

Why Epicured?

Epicured is on a mission to combat and prevent chronic disease by translating scientific research into high-quality, medically tailored food solutions. Our evidence-based approach brings together clinical nutrition and culinary innovation to improve access, reduce health disparities, and support patients managing chronic conditions.

By joining our team, you will play a critical role in advancing Food as Medicine initiatives under New York’s Section 1115 Medicaid Waiver program—supporting members with unmet nutrition and social care needs.

Role Overview

Epicured is seeking a Social Care Coordinator to support Medicaid members through referral coordination, screening, and care navigation services within the Social Care Network (SCN).

Reporting to the SVP of Customer Service, this role is responsible for managing high-volume inbound and outbound call center activity, coordinating referrals, supporting member assessments, and ensuring seamless engagement in Epicured’s nutrition services.

This position is ideal for someone who thrives in a fast-paced environment, enjoys helping people navigate healthcare services, and is detail-oriented with strong communication skills.

Key Responsibilities

• Manage inbound and outbound member communications within a virtual Five9 contact center environment (phone and email) in accordance with established service levels and quality standards

• Conduct referral intake and eligibility screening aligned with NYS 1115 Waiver and DOH guidelines

• Schedule and support completion of non-clinical assessments and ensure timely follow-up

• Provide navigation to medically tailored nutrition services and other HRSN supports

• Coordinate referrals across internal teams and external community-based organizations (CBOs) and Social Care Network (SCN) partners

• Maintain accurate, timely, and compliant documentation within the SCN platform and internal systems

• Support closed-loop referral processes, including tracking, follow-up, and confirmation of service delivery

• Respond to member inquiries related to services, participation, and billing coordination

• Adhere to all applicable Medicaid, HIPAA, and NYS DOH privacy, compliance, and documentation standards

Qualifications

• High school diploma or GED equivalent required; associate’s or bachelor’s degree preferred.

• Experience working in a virtual contact center environment (Five9 preferred)

• Familiarity with NYS Medicaid, Social Care Networks (SCNs), and HRSN frameworks preferred

• Strong communication, documentation, and organizational skills

• Ability to manage high-volume interactions in a compliance-driven environment

• Bilingual (English/Spanish) preferred

Preferred Qualifications

• Experience in healthcare, care coordination, or patient navigation.

• Language skills preferred (Spanish, French, Hindi, Georgian, Cantonese, or Mandarin Chinese).

• Familiarity with Medicaid programs, social determinants of health (SDOH), or Section 1115 Waiver initiatives. 

• Priority will be given to applicants with a Community Health Worker or Licensed Clinical Social Worker qualification.

Compensation & Benefits

• Hourly Rate: $20.00–$22.00/hour (based on experience)

• Benefits include:

• Health, Dental, and Vision Insurance

• 401(k)

• Paid Time Off (PTO)

• Employee meal discounts

• Professional growth opportunities within Epicured’s expanding healthcare engagement team

Equal Employment Opportunity

Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law.

How to Apply

Apply via job board, should you have any questions please feel free to email careers@getepicured.com.

Why Epicured?

Epicured is on a mission to combat and prevent chronic disease by translating scientific research into high-quality, medically tailored food solutions. Our evidence-based approach brings together clinical nutrition and culinary innovation to improve access, reduce health disparities, and support patients managing chronic conditions.

By joining our team, you will play a critical role in advancing Food as Medicine initiatives under New York’s Section 1115 Medicaid Waiver program—supporting members with unmet nutrition and social care needs.

Role Overview

Epicured is seeking a Social Care Coordinator (Remote) to support Medicaid members through referral coordination, screening, and care navigation services within the Social Care Network (SCN).

Reporting to the SVP of Customer Service, this role is responsible for managing high-volume inbound and outbound call center activity, coordinating referrals, supporting member assessments, and ensuring seamless engagement in Epicured’s nutrition services.

This position is ideal for someone who thrives in a fast-paced environment, enjoys helping people navigate healthcare services, and is detail-oriented with strong communication skills.

Key Responsibilities

• Manage inbound and outbound member communications within a virtual Five9 contact center environment (phone and email) in accordance with established service levels and quality standards

• Conduct referral intake and eligibility screening aligned with NYS 1115 Waiver and DOH guidelines

• Schedule and support completion of non-clinical assessments and ensure timely follow-up

• Provide navigation to medically tailored nutrition services and other HRSN supports

• Coordinate referrals across internal teams and external community-based organizations (CBOs) and Social Care Network (SCN) partners

• Maintain accurate, timely, and compliant documentation within the SCN platform and internal systems

• Support closed-loop referral processes, including tracking, follow-up, and confirmation of service delivery

• Respond to member inquiries related to services, participation, and billing coordination

• Adhere to all applicable Medicaid, HIPAA, and NYS DOH privacy, compliance, and documentation standards

Qualifications

• High school diploma or GED equivalent required; associate’s or bachelor’s degree preferred.

• Experience working in a virtual contact center environment (Five9 preferred)

• Familiarity with NYS Medicaid, Social Care Networks (SCNs), and HRSN frameworks preferred

• Strong communication, documentation, and organizational skills

• Ability to manage high-volume interactions in a compliance-driven environment

• Bilingual (English/Spanish) preferred

Preferred Qualifications

• Experience in healthcare, care coordination, or patient navigation.

• Language skills preferred (Spanish, French, Hindi, Georgian, Cantonese, or Mandarin Chinese).

• Familiarity with Medicaid programs, social determinants of health (SDOH), or Section 1115 Waiver initiatives. 

• Priority will be given to applicants with a Community Health Worker or Licensed Clinical Social Worker qualification.

Compensation & Benefits

• Hourly Rate: $20.00–$22.00/hour (based on experience)

• Benefits include:

• Health, Dental, and Vision Insurance

• 401(k)

• Paid Time Off (PTO)

• Employee meal discounts

• Professional growth opportunities within Epicured’s expanding healthcare engagement team

Equal Employment Opportunity

Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law.

How to Apply

Apply via job board, should you have any questions please feel free to email careers@getepicured.com.

Why Epicured?

Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products for patients nationwide. Our evidence-based approach brings the best of the clinical and culinary worlds together to help people eat better, feel better, and live better one meal at a time.

By joining our team, you’ll contribute to meaningful initiatives at the intersection of food, healthcare, and technology — helping to improve access, reduce complexity, and directly impact the lives of people managing chronic health conditions.

This role reports directly to our Senior Vice President of Customer Experience and is a critical part of Epicured’s New York Medicaid Section 1115 Waiver program, supporting Medicaid members through screening, navigation, and connection to eligible services.

Role Overview

Epicured is seeking Social Care Navigators (Fully Remote) to support our expanding New York Medicaid Section 1115 Waiver initiative. This program is designed to improve health outcomes, expand equitable access to care, and reduce health disparities by helping Medicaid members receive support for health-related social needs (HRSN) and qualifying nutrition-related services.

In this role, you will conduct outreach and screening with Medicaid members telephonically to assess eligibility for Epicured services and help navigate members to internal and external resources they qualify for. You will use designated contact center and program platforms to accurately document screening outcomes, referrals, and next steps.

This position is ideal for someone who is highly organized, compassionate, tech-savvy, comfortable in a high-volume call environment, and motivated by supporting members with complex needs.

Key Responsibilities

• Conduct high-volume outreach and screening for Medicaid members under the NY Section 1115 Waiver, including assessing eligibility and identifying appropriate next steps

• Utilize a virtual contact center platform (Five9) to manage inbound/outbound member interactions and meet daily activity expectations

• Complete member screening workflows and navigate eligible members to Epicured nutrition services and other internal/external support resources

• Document screening outcomes, member eligibility status, outreach attempts, case notes, and referral outcomes accurately within required technology platforms

• Support members by providing clear and accurate information related to services they may qualify for and how to access them

• Collaborate with internal teams and/or program partners to ensure smooth handoffs and follow-through for members with complex needs

• Maintain high attention to detail, confidentiality (HIPAA), and adherence to established workflows and compliance standards

• Attend scheduled trainings, meetings, and performance check-ins as required

• Perform additional duties as assigned in support of program operations and member success

Qualifications

• High School Diploma, HSE, or GED required; Fluent in Spanish required
  

• Experience with high-volume outbound calls, member outreach, customer service, patient intake, or call center environments

• Working knowledge of Medicaid, healthcare benefits, and/or social care services (preferred)

• Familiarity with community resources and social service programs to support members with health-related social needs (preferred)

• Ability to work collaboratively in a team environment while also managing independent workflows

• Proficiency in operating computer software and comfort using technology platforms for documentation and tracking

Schedule Requirement:

• Ability to work 9:00 AM – 6:00 PM EST, Monday – Saturday (specific schedule assigned based on coverage needs)

Preferred Qualifications

• Healthcare, patient screening, member services, care coordination, navigation, or community-based program experience

• Experience supporting members with complex needs through structured screening and referral processes

• Multilingual candidates strongly encouraged to apply, including: Spanish, French, Hindi, Georgian, Mandarin Chinese, Korean

• Familiarity with Social Care Network (SCN) platforms or workflows (highly preferred)

Compensation & Benefits

• Salary Range: $20–$22/hour, commensurate with experience

• Benefits include:

• 401(k)

• Health, Dental, and Vision insurance

• Meal discounts

Equal Employment Opportunity

Epicured is pro: ud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law.

How to Apply

Apply via job board, should you have any questions please email careers@getepicured.com.